Privacy Policy
Last updated: July 12, 2026
This Privacy Policy explains how Shenzhen Deyunfeng Import and Export Co., Ltd., operating the Robota brand, handles personal information submitted through this website, email, WhatsApp and related business communications.
Who controls your information
Data controller: Shenzhen Deyunfeng Import and Export Co., Ltd.
Brand: Robota
Address: No. 39-1102, Banggang Road, Songgang Street, Bao’an District, Shenzhen City, Guangdong Province, China
Email: [email protected]
Phone/WhatsApp: +86 150 1854 9304
Information we collect
- Name, business email, telephone number, company and country when provided.
- Product photos, drawings, sheet layouts, materials, production volume, target dome height and other project details.
- Messages, quotation, sample-testing, order and after-sales correspondence.
- Technical information such as IP address, browser, referring page, language preference and security logs generated when you use the site.
Why we use it
We use this information to answer inquiries, recommend machines or resin setups, arrange sample testing, prepare quotations, manage orders and after-sales support, protect the website, prevent abuse and meet legal or record-keeping obligations. We process only the information reasonably needed for these purposes.
Legal basis
Depending on your location and the interaction, processing may be necessary to respond to your request or take steps before a contract, support our legitimate business interests, comply with legal obligations, or rely on consent where applicable.
Who may receive it
We may share necessary information with hosting, email and technical service providers, and with manufacturing, testing, logistics or support partners when needed to evaluate or fulfil your project. We may also disclose information when required by law. We do not sell personal information.
International processing
Robota is operated from China. Information from overseas visitors may be processed in China and, where necessary, by service providers or project partners in other jurisdictions. We use reasonable contractual, technical and organisational safeguards required by applicable law.
Retention
We keep inquiry and project information only for as long as needed to handle the request, maintain relevant business records, support an order or warranty, resolve disputes, or meet legal obligations. When it is no longer needed, it is deleted, anonymised or access-restricted according to the type of record.
Your choices and rights
Subject to applicable law, you may ask to access, correct, copy, delete or restrict the use of your information, object to certain processing, or withdraw consent. Contact [email protected]. We may need to verify your identity before completing a request.
Cookies and external services
The site may use essential cookies for operation, language preference and security. Links or embedded services such as WhatsApp may process information under their own privacy policies.
Security, children and updates
We use reasonable safeguards, but no internet transmission is completely secure. This B2B website is not directed to children. We may update this policy when our practices or legal requirements change; the date above identifies the current version.